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RCS Business Messaging

It enhances traditional SMS by adding features like high-quality media sharing, group chats, read receipts, and typing indicators. It aims to provide users with a more modern and interactive messaging experience similar to popular messaging apps. RCS is designed to work across different devices and networks, enabling seamless communication and interaction.

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Why Choose Rich Communication Services?

RCS offers enhanced messaging with features like media sharing and group chats, seamlessly integrating with SMS infrastructure for universal compatibility and improved customer engagement opportunities for businesses.

70%

Higher Conversions than other channels

900+

RCS subscribers globally

3X

Open rate than other channels

Rich Communication Services Features

Customer Friendly-Tool

RCS supports interactive features such as polls, surveys, and appointment scheduling directly within the messaging interface.

Integration with Other Services

RCS can integrate with other services and apps, allowing users to interact with businesses for customer support.

Branding and Customization

Businesses can customize their RCS messages with branding elements such as logos, colors providing a more engaging experience for users.

Secure Communication

RCS supports end-to-end encryption for messages, ensuring that communication between users is secure and private.

Enhanced Messaging

RCS supports features such as typing indicators, read receipts, and presence information (indicating if a user is online or offline).

High-quality Media Sharing

RCS allows for sharing high-quality images, videos, and audio clips, unlike traditional SMS, which often compresses media files.

RCS vs SMS

RCS Advantages

  • $8000 Characters
  • $High-quality images
  • $Delivered, read and typing receipts
  • $Group chat
  • $Location sharing
  • $Video calls
  • $Branded calls

SMS Advantages

  • $160 Characters
  • $Delivered receipts

Every interaction counts

because each touchpoint is significant.

Dependable messaging with an easy fallback plan

Our advanced fallback features will guarantee that your messages always reach their intended audience. To ensure continuous communication, RCS communications automatically convert to SMS, WhatsApp, or even phone conversations when delivery problems arise.

Transform the way you interact with your customers.

Rich Communication Services have made texting as interesting as WhatsApp (RCS). It’s also the perfect corporate communication tool thanks to its wealth of features, which include verified sender, location sharing, and photo and video sharing.

Utilising Our Zero Touch Onboarding WhatsApp CRM, Platform, Manage Leads And Expand Your Business

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RCS Messaging – FAQ’S

What is RCS Messaging?

The next generation SMS protocol, known as RCS (Rich Communication Services), enhances text messages with Rich features including branding, media, and analytics.

How does Rich Communication Service works?

Real-time, interactive connection with customers is made possible via RCS texting, which improves customer service and engagement. Personalised content distribution, location-based services, and secure transactions can all be made easier using RCS. Businesses can reach a wider audience thanks to its improved capabilities, which will increase customer satisfaction and boost sales.

How do I know if I have RCS Messaging?

If your A2P SMS messages are sent to customers without your log and a safety check box, it suggests that you may not have RCS. To access RCS, a new service, you’ll need to apply with your SMS provider to enable it for your brand.

Is RCS Messaging free?

You might have to pay your SMS partner to get RCS compliant. There are currently no extra fees for rich communication service messages.