In the current evolving technological landscape, having protection against cyber threats is a necessity. Many businesses suffer huge losses due to the lack of data security.
A good security program is what ensures consumers trust your business. Out of the many solutions available to safeguard your customers, using OTP as a security measure provides additional control over the customer’s account activities.
A voice OTP service can give your customers a solution to reduce data security and phishing attempts. Thus, it makes it quick and dependable by providing an extra degree of protection.
This blog discusses various benefits that your business can avail of by opting for the voice OTP verification process.
LET’S UNDERSTAND VOICE OTP:
It is a technology that functions on two-factor authentication, primarily by creating an OTP and turning it into an audio message. It is used to confirm the safety of the interactions that happen on the company’s digital portals. This OTP gets delivered through an automated voice call.
VOICE OTP AS A BETTER ALTERNATIVE THAN TEXT OTP:
- High rate of delivery: Businesses can increase their delivery rates up to 99% by opting for voice OTP and also save on financial costs.
- Affordable: Voice OTP and SMS OTP are equally affordable. Hence, a company that integrates both of them would benefit a lot.
- Time Sensitive: It is an easy and reliable system that ensures messages and notifications are delivered promptly and safely to the customer’s device.
- Reliable: Two-factor authentication through voice OTP is incredibly speedy and trustworthy without the consumption of heavy networks.
Features of Voice OTP:
- Efficient Operations: With the help of a voice OTP service, many voice OTPs can be sent without making your clients wait.
- Protection and safeguard: Security is the most important component of any service, and thus, voice OTP increases two-factor authentication while making phone calls and forwarding OTPs.
- Instant verification: Verify your transaction or session instantly with voice OTP, and it takes only a few minutes to complete.
- Seamless Integrations: By integrating with APIs, voice OTPs can be used reliably for many purposes.
- Customisation: Playing a brand trademark can build an impression, and voice calls can be made custom to various services.
3-STEP VOICE OTP OPERATION:
- Request: Sending a voice OTP request is similar to creating an account. The system end or the user end can automatically deliver the OTP for verification upon request.
- Generate: After the acceptance of the request, the API generates a random OTP and employs text-to-speech functionality to voice-encode the OTP password. After its completion, the API integrates it with the Interactive Voice Response.
- Call: The last step to complete the voice OTP verification is to place the call. The user must answer the call and enter the OTP in the appropriate field before it expires.
Voice OTP is a verification option that is easy to incorporate into your current user verification procedure. It may lower the failure rate and be much more affordable than SMS OTP.
By being one of the leading web service providers, Azmarq has a robust platform to ensure reliable delivery. Employ the services offered by us.
You can contact us to learn more!