Azmarq — One Platform · Every Conversation

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CPaaS & Multi-Channel Engagement

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Customer feedback

Conversations that teams can actually operate

Honest notes from growth, CX, ops, and compliance teams running CTWA, WhatsApp, journeys, inbox, voice, AI, and enterprise SMS on Azmarq CPaaS.

Meta Business Partners

Google Partner · Carrier-connected India · ISO 27001 · SOC 2 Type II

Featured feedback · CTWA Ads

“CTWA leads finally land in one place. Our team qualifies on WhatsApp instead of chasing form dumps across tools — then My CDP keeps the thread for journeys.”
AR

Ananya R.

Performance Marketing Lead · D2C · Bengaluru

Why teams stay

  • WhatsApp-first ops with SMS, RCS, email & voice
  • India-ready journeys, DND timing & sender discipline
  • Inbox, CDP, and AI handoff in one CPaaS stage
  • Enterprise SMS (SMPP) when volume is the product
Customer Journeys
“Journeys with DND-aware waits and WhatsApp + SMS fallbacks feel built for India — not a US playbook pasted on.

Vikram S.

Growth Manager · Edtech · Pune

Unified Inbox
“Unified Inbox cut the tab chaos. Tickets, queues, and SLAs finally match how our contact center actually works.

Neha K.

Head of CX · BFSI · Mumbai

Enterprise SMS
“We needed SMPP-grade volume without bolting on another vendor. Azmarq kept wholesale SMS next to our WhatsApp stack.

Rahul M.

Operations Director · Logistics · Delhi NCR

Trust & Security
“Security reviews went smoother with ISO 27001, SOC 2 Type II, and clear localization answers. That mattered for sign-off.

Priya T.

IT Compliance · Healthcare · Hyderabad

AI Agent Studio
“AI Agent Studio handles FAQs on CTWA traffic, then hands off cleanly. Humans only see conversations that need them.

Arjun P.

Product Owner · Marketplace · Chennai

My CDP
“My CDP stopped our spreadsheet segment nightmare. Opt-ins and attributes stay with the contact when we broadcast or drip.

Sana M.

CRM Lead · Retail · Ahmedabad

Voice 360
“Voice callbacks after WhatsApp go quiet closed more high-intent leads than another SMS blast. Same profile, same journey.

Karan D.

Sales Ops · Real Estate · Noida

Messaging (SMS)
“Messaging SMS for OTPs and alerts sits in the same console as WhatsApp. Finance finally sees one wallet story.

Meera L.

Engineering Manager · Fintech · Gurugram

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