2-way Messaging incorporates both sending and receiving messages through cloud-based platform in a short timeframe. It gives you the complete flexibility in managing incoming messages and provide an instant platform to run your campaigns successfully.
Enable businesses to send and receive messages by configuring specific keywords on a shared short/long code. Track responses and get detailed information about customer mobile number, message status etc. by choosing the specific keywords.
Use unlimited keywords and reach your target audience via a dedicated short/long code number. Improve brand recognition by sending and receiving messages from the same number time and again.
Manage incoming customer requests, queries and replies on your CRM, Application or on any other platform through a Trigger Log. The trigger log will also store the Trigger URL along with details of the VMN number used, recipient, message, status and response and triggered time. Keep a count on all the keywords used in your interactive messages with Count Log.
Get a detailed report ranging up to the last six months for both Short Code and Long code numbers that were used to trigger a campaign. Further filter the reports based on Keywords used in the messages.
Automate opt-in/opt-out through easy two-way reply. Manage subscribers smartly by gathering information through surveys, feedbacks etc. on your marketing campaigns.
Smart auto response
Stay worry-free with our automated backend logic. Configure smart auto responses with keyword or numbers and keep your customers engaged.
True-way to connect with your customers
The 2-Way Messaging Advantage
Optimized routing ensures low latency resulting in high delivery rates of messages. Our extensive network carrier connections with over 800+ operators across 190+ countries allows you to send messages across the globe.
Encourage customers to decide if they want to opt-in/opt-out of your campaigns. Let customers choose if they want to be notified about appointments, reminders, shipments etc.
Azmarq allows businesses to set up predefined keywords to shared / dedicated short code / long code numbers and help businesses to identify customer preferences.
Aim at reaching your customers in a seamless way. Build brand recognition worry-free and know your audience across the globe while we take care of regulations and compliance hassles.