Send Alerts and Notifications
Enable Transactions
1 Home Delivery Scheduling
Allow customers to schedule and remain notified about home delivery or product installations and demos as per their convenience. Allow delivery personnel to initiate a confirmation call using a voice bridge.
2 Loyalty Management
Keep your customers updated on their loyalty status and points. Summarise loyalty points after every sale. Provide periodic loyalty statements and allow Customers to redeem points online.
3 Enable Online Transactions
Allow customers to pick products from a limited selection and pay for them on their mobiles and on the go.
4 Voice Bridge and Calls
Securely connect customer service agents to customers through voice bridges. Provision customer engagements through IVR calls.