Azmarq — One Platform · Every Conversation

Platform comparison

Azmarq vs Gupshup

Gupshup is one of the largest global conversation platforms and an official Meta WhatsApp BSP, with matching enterprise certifications (ISO 27001 + SOC 2) and 30+ channels. Azmarq is a closer India-enterprise CPaaS peer on the WhatsApp / RCS / SMS / Voice / Email mix. Differentiate on dedicated enterprise relationship, DPDP-aligned practices, and transparent published pricing — not on claiming larger message volume.

Side-by-side

Azmarq and Gupshup at a glance

Factual criteria only. Green checks mark where Azmarq’s published positioning is a clearer fit for that row — not a claim that the competitor is deficient.

Meta WhatsApp BSP status

Azmarq
Official Meta Business Partner / WhatsApp BSP
Gupshup
Official Meta WhatsApp BSP; large global conversation platform (Webaroo / Gupshup)

Pricing model (2026)

Azmarq
Published: ₹1,000/mo per WABA; ₹0.90/msg marketing; ₹0.15/msg utility (plus Meta pass-through context — confirm live rates with sales)
Gupshup
Usage-based self-serve: flat ~$0.001 (≈₹0.085) BSP platform fee per template and per session message on top of Meta fees; voice $0.0001/sec; enterprise/managed adds onboarding fees

Channels

Azmarq
WhatsApp, RCS, SMS, Voice, Email
Gupshup
30+ channels via one API — WhatsApp, RCS, SMS, Voice, Instagram, Telegram, Viber, Truecaller, web/mobile, and more

Certifications

Azmarq
ISO 27001:2022, ISO 9001:2015, SOC 2 Type II; DPDP Act 2023–aligned practices (compliance posture)
Gupshup
ISO 27001, GDPR, SOC 1 & SOC 2; CISO governance; 99.9% uptime SLA marketed — do not claim Azmarq certification superiority

India DPDP focus

Azmarq
India-native operations with DPDP Act 2023–aligned practices (forward-looking compliance posture)
Gupshup
Global platform with deep India and emerging-markets strength — confirm DPDP packaging with Gupshup

Scale

Azmarq
700+ enterprise clients; 1B+ messages/year
Gupshup
50,000+ customers; 10B+ messages/month (120B+ annually); 130+ countries — larger global scale

Buyer motion

Azmarq
Managed enterprise relationship with dedicated onboarding & support paths
Gupshup
Mid-market to large enterprise; strong self-serve + enterprise support; Conversation Cloud, ACE LLM, Superagent AI (launched Apr 2026)

Fit guide

When each platform fits

Neutral decision cues — use them to shortlist, then validate with demos and commercials.

When Azmarq fits

  • You want transparent published per-WABA and per-message INR rates instead of a pure usage/platform-fee model
  • India-first DPDP-aligned practices and a dedicated enterprise relationship matter more than global channel sprawl
  • Your core need is WhatsApp + RCS + SMS + Voice + Email with managed Indian GTM — not 30+ social channels

When Gupshup fits

  • You need 30+ channels beyond the core mix (e.g. Telegram, Viber, Instagram in one API)
  • You operate at extreme global conversation scale across 130+ countries
  • You want Gupshup’s Conversation Cloud / Superagent stack for high-volume fintech or multi-region programs

Next steps

Review Azmarq pricing, book a demo, or browse related comparisons. Always confirm competitor rates on their official site.

الأسئلة الشائعة

Azmarq vs Gupshup FAQs

Straight answers on pricing, WhatsApp BSP status, and fit — then confirm live rates with each provider.

تحدث مع المبيعات

Different models. Azmarq publishes ₹1,000/mo per WABA plus ₹0.90 marketing / ₹0.15 utility. Gupshup’s self-serve tier uses a flat ~$0.001 (≈₹0.085) platform fee per template/session message on top of Meta fees, with enterprise onboarding on managed plans. Model Meta + platform fees for your volume; confirm both live pages.

Both publish ISO 27001 and SOC 2-class programs. Do not claim Azmarq certification superiority over Gupshup. Azmarq’s page-level edges are India DPDP posture, published INR rates, and dedicated enterprise service model.

Gupshup markets RCS among its multi-channel API. Confirm India RCS availability, sender onboarding, and commercials directly with Gupshup for your use case.

آراء العملاء

محادثات تستطيع الفرق تشغيلها فعلياً

ملاحظات صادقة من فرق النمو وتجربة العملاء والعمليات والامتثال التي تشغّل CTWA وواتساب والرحلات والوارد والصوت والذكاء وSMS للمؤسسات على أزمارك CPaaS.

Meta Business Partners

Google Partner · Carrier-connected India · ISO 27001 · SOC 2 Type II

رأي مميز · CTWA Ads

CTWA leads finally land in one place. Our team qualifies on WhatsApp instead of chasing form dumps across tools — then My CDP keeps the thread for journeys.
AR

Ananya R.

Performance Marketing Lead · D2C · Bengaluru

لماذا تبقى الفرق

  • تشغيل يعتمد على واتساب مع SMS وRCS والبريد والصوت
  • رحلات جاهزة للهند وتوقيت DND وانضباط المرسل
  • وارد وCDP وتسليم للذكاء في مرحلة CPaaS واحدة
  • SMS للمؤسسات (SMPP) عندما يكون الحجم هو المنتج
Customer Journeys
Journeys with DND-aware waits and WhatsApp + SMS fallbacks feel built for India — not a US playbook pasted on.

Vikram S.

Growth Manager · Edtech · Pune

Unified Inbox
Unified Inbox cut the tab chaos. Tickets, queues, and SLAs finally match how our contact center actually works.

Neha K.

Head of CX · BFSI · Mumbai

Enterprise SMS
We needed SMPP-grade volume without bolting on another vendor. Azmarq kept wholesale SMS next to our WhatsApp stack.

Rahul M.

Operations Director · Logistics · Delhi NCR

Trust & Security
Security reviews went smoother with ISO 27001, SOC 2 Type II, and clear localization answers. That mattered for sign-off.

Priya T.

IT Compliance · Healthcare · Hyderabad

AI Agent Studio
AI Agent Studio handles FAQs on CTWA traffic, then hands off cleanly. Humans only see conversations that need them.

Arjun P.

Product Owner · Marketplace · Chennai

My CDP
My CDP stopped our spreadsheet segment nightmare. Opt-ins and attributes stay with the contact when we broadcast or drip.

Sana M.

CRM Lead · Retail · Ahmedabad

Voice 360
Voice callbacks after WhatsApp go quiet closed more high-intent leads than another SMS blast. Same profile, same journey.

Karan D.

Sales Ops · Real Estate · Noida

Messaging (SMS)
Messaging SMS for OTPs and alerts sits in the same console as WhatsApp. Finance finally sees one wallet story.

Meera L.

Engineering Manager · Fintech · Gurugram

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